1. Scope

This Privacy Policy applies to the website chimney-master.com, our contact forms, emails, phone communications, and social media interactions related to our chimney cleaning, inspection, installation, and masonry services in the Kansas City and Missouri area.

2. Information We Collect

2.1 Personal Information You Provide

• Name
• Address, city, and service location details
• Email address and phone number
• Project description and any message you submit

2.2 Information Collected Automatically

• IP address and approximate location
• Device, browser, and operating system details
• Pages viewed, time on site, and referring URLs
• Cookie identifiers and similar tracking data

3. How We Use Information

• Provide quotes, schedule appointments, and deliver services
• Send confirmations, reminders, and service updates
• Improve website performance, safety, and user experience
• Analyze marketing performance and ad relevancy
• Comply with legal obligations and enforce our terms

We do not sell your personal information.

4. Sharing and Disclosure

• Service Providers that help operate our business like hosting, analytics, email, scheduling, and payments. They must keep data confidential and secure.
• Legal and Safety when required to comply with law, court orders, or to protect rights, property, or safety.
• Business Transfers if we undergo a merger, acquisition, or asset sale. Your data may be transferred as part of the transaction.

5. Cookies and Tracking

We use cookies, pixels, and similar technologies to remember preferences, measure traffic, and personalize content and ads.

5.1 Your Choices

• Browser settings can block or delete cookies. Some features may not work without them.
• You can opt out of certain interest-based ads through platform settings like Meta Ads Preferences and Google Ad Settings.

6. Data Retention

We keep personal information only as long as needed for the purposes described here or as required by applicable law and legitimate business needs like records and accounting.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to opt out of marketing communications. To exercise these rights, contact us using the details below.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18. If you believe a minor provided personal data, contact us to remove it.

10. Third-Party Links

Our website may link to third-party sites. We are not responsible for their content or privacy practices. Review their policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The Effective Date shows the latest version. Continued use of our website after changes means you accept the updated policy.

12. Contact Us